Technology
Health Assistant.
Personalized, intelligent guidance for navigating your healthcare benefits. Ask questions, discover coverage, verify eligibility, and schedule services — all through a natural conversational experience.
Conversational guidance
Ask questions about your benefits in plain language. The Health Assistant understands your plan and gives clear, accurate answers.
Personalized recommendations
Get suggestions for services, providers, and products based on your specific coverage, location, and health needs.
Benefit discovery
Many members don't know what they're eligible for. The Health Assistant proactively surfaces benefits you may be missing.
Eligibility verification
Check if a service or product is covered before you schedule or purchase. Instant, accurate eligibility responses.
Appointment assistance
Schedule, reschedule, or cancel services through simple conversational interactions. No phone trees, no hold times.
Intelligent automation
Powered by advanced natural language processing — not a chatbot reading from a script. Context-aware, plan-aware, and always learning.
Benefits guidance, simplified.
The Health Assistant is built into every Hoss experience. Get your card and start asking.
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